Terms and Conditions
Scope of these terms
These terms govern use of the Excellence Tilers website and any quote enquiries or project requests initiated through it.
Quotes and pricing
Website pricing and service descriptions are general guidance. Final pricing, inclusions, exclusions, and timelines are confirmed in your written quote.
Project scope and variations
Work is completed according to the agreed quote and scope. If site conditions change or extra work is requested, updated pricing and timing may apply.
Scheduling and access
Start dates and completion windows depend on material availability, weather, site readiness, and access to the work area.
Payments
Payment terms are provided in each quote or invoice. Late payment may delay scheduling, continuation, or handover.
Materials and workmanship
We use suitable installation methods for the agreed material and substrate. Product warranties remain subject to the supplier or manufacturer terms.
Intellectual property
Unless stated otherwise, website copy, branding, and design assets belong to Excellence Tilers.
Website use
You agree not to misuse this site, submit false information, or attempt to interfere with website security or availability.
Liability
To the extent allowed by law, Excellence Tilers is not liable for indirect or consequential losses related to website use or project delays outside reasonable control.
Governing law
These terms are governed by the laws of South Africa.
Contact
For terms questions, email info@excellencetilers.co.za or call +27842110690.